Privacy & Cookies
Privacy policy
Protection of personal data according to the LOPD
Satoffee, in application of the current regulations on personal data protection, informs that the personal data collected through the forms on the website https://satoffee.com are included in the specific automated files of users of the services of Satoffee, in application of the current regulations on personal data protection, informs that the personal data collected through the forms on the website satoffee.com.
The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and performing tasks of information, training, advice, and other activities specific to satoffee.com.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.
satoffee.com adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with respect to the processing of personal data and the free circulation of these data.
The user may at any time exercise the rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user via email to: [email protected].
The user declares that all the data provided by him are true and correct and undertakes to keep them updated, communicating the changes to satoffee.com.
Purpose of processing personal data:
For what purpose will we treat your personal data?
At satoffee.com, we will process your personal data collected through the Website: https://satoffee.com, with the following purposes:
- In the case of contracting the goods and services offered through satoffee.com, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
- Sending information requested through the forms provided on satoffee.com.
- Sending newsletters, as well as commercial communications of promotions and/or advertising from satoffee.com and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields of these records are mandatory, making it impossible to achieve the expressed purposes if these data are not provided.
For how long are the collected personal data retained?
The personal data provided will be retained as long as the commercial relationship is maintained or you do not request its suppression and during the period for which legal liabilities could arise for the services provided.
Legitimacy:
The processing of your data is done with the following legal bases that legitimize it:
- The request for information and/or the contracting of the services of satoffee.com, whose terms and conditions will be made available to you in any case, prior to a possible contracting.
- Free, specific, informed, and unequivocal consent, as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept through a declaration or a clear affirmative action, such as checking a box provided for this purpose.
In the event that you do not provide your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it entirely impossible to provide you with the requested information or to carry out the contracting of services.
Recipients:
The data will not be communicated to any third party outside satoffee.com, except under legal obligation.
Data collected by service users
In cases where the user includes files with personal data on the servers of shared hosting, satoffee.com is not responsible for the user’s non-compliance with the GDPR.
Data retention in accordance with the LSSI
satoffee.com informs that, as a data hosting service provider and pursuant to the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the time when the service provision began. The retention of these data does not affect the secrecy of communications and can only be used within the framework of a criminal investigation or for safeguarding public security, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to State Security Forces and Bodies will be made in virtue of the provisions on personal data protection.
Intellectual property rights of satoffee.com
satoffee.com owns all intellectual property rights, industrial property, “know-how,” and any other rights related to the contents of the website https://satoffee.com and the services offered therein, as well as the programs necessary for its implementation and the related information.
Reproduction, publication, and/or non-strictly private use of the contents, total or partial, of the website https://satoffee.com is not allowed without prior and written consent.
Intellectual property of the software
The user must respect the third-party programs made available by satoffee.com, even if they are free and/or publicly available.
satoffee.com holds the necessary exploitation and intellectual property rights of the software.
The user does not acquire any rights or licenses for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during the duration of these.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from satoffee.com, with it being prohibited for the user to access, modify, visualize the configuration, structure, and files of the servers owned by satoffee.com, assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted content
The use contrary to the legislation on intellectual property of the services provided by satoffee.com and, in particular of:
- The use that is contrary to Spanish laws or that infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of satoffee.com, is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
- The cracks, serial numbers of programs, or any other content that violates the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or in violation of the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with respect to the processing of personal data and the free circulation of these data.
- The use of the domain’s mail server and email addresses for sending bulk spam.
The user is fully responsible for the content of their website, the information transmitted and stored, the hypertext links, the claims of third parties, and the legal actions regarding intellectual property, third-party rights, and protection of minors.
The user is responsible for the laws and regulations in force and the rules concerning the operation of the online service, electronic commerce, copyrights, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify satoffee.com for the expenses generated by the imputation of satoffee.com in any cause whose responsibility was attributable to the user, including fees and expenses of legal defense, even in the case of a non-definitive judicial decision.
Protection of the hosted information
satoffee.com makes backups of the content hosted on its servers, but it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of the data deleted by users, since the said data could have been deleted and/or modified during the time elapsed since the last backup.
The services offered, except the specific backup services, do not include the replacement of the contents stored in the backups made by satoffee.com, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.
The replacement of deleted data is only included in the service price when the loss of content is due to causes attributable to satoffee.com.
Commercial communications
In application of the LSSI satoffee.com will not send advertising or promotional communications by email or other equivalent electronic communication means that have not previously been requested or expressly authorized by the recipients of the same.
In the case of users with whom there is a prior contractual relationship, satoffee.com is authorized to send commercial communications regarding products or services of satoffee.com that are similar to those initially contracted with the client.
In any case, the user, after proving their identity, may request not to receive more commercial information through the Customer Service channels.
Cookie policy
What are cookies?
Cookies are files that can be downloaded to your device through web pages. They are tools that have an essential role in the provision of numerous information society services. Among other things, they allow a web page to store and retrieve information about a user’s or their device’s browsing habits and, depending on the information obtained, can be used to recognize the user and improve the service offered.
Types of cookies
According to who is the entity that manages the domain from where the cookies are sent and treats the data obtained, two types can be distinguished:
- First-party cookies: those that are sent to the user’s terminal equipment from a device or domain managed by the editor itself and from which the service requested by the user is provided.
- Third-party cookies: those that are sent to the user’s terminal equipment from a device or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
In the event that cookies are installed from a device or domain managed by the editor itself but the information collected by them is managed by a third party, they cannot be considered as first-party cookies.
There is also a second classification according to the time they remain stored in the client’s browser, which can be:
- Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that is only kept for providing the service requested by the user on a single occasion (e.g., a list of purchased products).
- Persistent cookies: the data are still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
Finally, there is another classification with five types of cookies according to the purpose for which the data obtained are processed:
- Technical cookies: those that allow the user to navigate through a web page, platform, or application and use the different options or services that exist on it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks.
- Personalization cookies: allow the user to access the service with some general predefined characteristics based on a series of criteria in the user’s terminal, such as language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.
- Analysis cookies: allow the responsible party for them to monitor and analyze the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used in measuring the activity of the websites, applications, or platforms and for the preparation of browsing profiles of the users of these sites, applications, and platforms, to introduce improvements based on the analysis of the data usage made by the users of the service.
- Advertising cookies: allow the management, in the most efficient way possible, of the advertising spaces. Behavioral advertising cookies: store information on user behavior obtained through the continuous observation of their browsing habits, which allows developing a specific profile to display advertising based on it.
- External social network cookies: are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and that are generated only for users of these social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.
Deactivation and deletion of cookies
You have the option to allow, block, or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. By disabling cookies, some of the services available may no longer be operational. The way to disable cookies is different for each browser but can usually be done from the Tools or Options menu. You can also consult the Help menu of the browser where you can find instructions. The user can at any time choose which cookies they want to operate on this website. You can allow, block, or delete the cookies installed on your computer by configuring the browser options installed on your computer:
- Microsoft Internet Explorer o Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
- Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
- Chrome: https://support.google.com/accounts/answer/61416?hl=es
- Safari: http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/
- Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html
In addition, you can also manage the cookie store in your browser through tools such as the following
- Ghostery: www.ghostery.com/
- Your online choices: www.youronlinechoices.com/
Cookies used in satoffee.com
Below, the cookies that are being used on this portal are identified as well as their type and function:
First-party cookies:
| Name | Duration | Type | Purpose |
|---|---|---|---|
| woocommerce_cart_hash | Session | Functional | Helps WooCommerce determine when cart contents/data changes. |
| woocommerce_items_in_cart | Session | Functional | Helps WooCommerce determine when cart contents/data changes. |
| wp_woocommerce_session_* | Session | Functional | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
| wordpress_logged_in_* | Session | Functional | Indicates when you logged in and who you are. |
| wordpress_test_cookie | Session | Functional | Check if cookies are enabled in your browser to provide a proper user experience. |
| wp-settings-{time}-[UID] | 1 year | Functional | Customize the look of your admin interface and website front-end. The value of [UID] is the user ID corresponding to the users database table. |
| wfwaf-authcookie-* | 12 hours | Functional | Used to authenticate users on the website. |
| moove_gdpr_popup | 1 year | Functional | Stores the user cookie consent. |
| sbjs_current | Session | Functional | Traffic source information for the visitor’s current visit to your store. |
| sbjs_current_add | Session | Functional | Timestamp, referring URL, and entry page of your visitor’s current visit to your store. |
| sbjs_first | Session | Functional | Traffic source information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires). |
| sbjs_first_add | Session | Functional | Timestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires). |
| sbjs_migrations | Session | Functional | Technical data to help with migrations between different versions of the tracking feature. |
| sbjs_session | 30 minutes | Functional | The number of page views in this session and the current page path. |
| sbjs_udata | Session | Functional | Information about the visitor’s user agent, such as IP, browser, and device type. |
| omnisendAnonymousID | 1 year | Marketing | This cookie is used to identify an anonymous contact. |
| omnisendSessionID | 30 minutes | Marketing | This cookie is used to identify a session of an anonymous contact or a contact. |
| omnisendAttributionID | 30 days | Marketing | This cookie is used to identify a message of any channel which was clicked by a contact. |
| omnisendContactID | 1 year | Marketing | This cookie is used to identify a contact. |
| omnisendCartProducts | Session | Marketing | This cookie is used to monitor content of a cart in a session. |
| omnisend-form-<form identifier>-closed-at | 1 year | Marketing | This cookie is used to identify which form was closed. |
| omnisend-form-<form identifier>-filled-at | 1 year | Marketing | This cookie is used to identify which form was filled. |
| page-views | Session | Marketing | This cookie is used to count number of pageview in a session. |
| soundestID | Session | Marketing | This cookie is used to identify an anonymous contact. |
Third-party cookies:
| Name | Duration | Type | Purpose | Origin |
|---|---|---|---|---|
| _ga & _ga_P1Y886WWJM | 2 years | Analytical | Used to collect information about the use of our website by visitors. We use the information to prepare reports and to improve the site. The cookies collect information anonymously, which includes the number of visitors to the site, where the visitors come to the site from, and the pages they visited. | Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States) |
| __stripe_mid | 1 year | Functional | Provides fraud prevention on credit card payments. | Stripe Inc. (354 Oyster Point Blvd South San Francisco, CA 94080, United States) |
| __stripe_sid | 30 minutes | Functional | Provides fraud prevention on credit card payments. | Stripe Inc. (354 Oyster Point Blvd South San Francisco, CA 94080, United States) |
| __cf_bm | 30 minutes | Functional | Used by Cloudflare to identify and mitigate automated traffic to protect your site from bad bots. | Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, United States) |
Acceptance of the cookie policy
satoffee.com assumes that you accept the use of cookies. However, it shows information about its Cookie Policy at the bottom or top of any portal page with each login session so that you are aware.
Faced with this information, the following actions are possible:
- Accept cookies. This notice will not be displayed again when accessing any portal page during this session.
- Close. The notice is hidden on this page.
- Modify your settings. You can get more information about what cookies are, learn about the Cookie Policy of satoffee.com and modify the configuration of your browser.
Legal notice
satoffee.com cannot assume any responsibility derived from the incorrect, inappropriate, or illegal use of the information appearing on the website.
Within the limits established by law, Satoffee does not assume any responsibility derived from the lack of truthfulness, integrity, updating, and accuracy of the data or information contained in its website.
The contents and information do not bind Satoffee nor do they constitute opinions, advice, or legal advice of any kind as they are merely a service offered for informational and divulgative purposes.
The Internet pages of satoffee.com may contain links (links) to other third-party pages that satoffee.com cannot control. Therefore, satoffee.com cannot assume responsibility for the content that may appear on third-party pages.
The texts, images, sounds, animations, software, and other content included on this website are the exclusive property of satoffee.com or its licensors. Any act of transmission, distribution, transfer, reproduction, storage, or public communication, total or partial, must have the express consent of satoffee.com. The license used for the website content can be reviewed at CC BY-SA 4.0.
Likewise, to access some of the services that satoffee.com offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with respect to the processing of personal data and the free circulation of these data, we inform you that, by completing these forms, your personal data will be incorporated and processed in the files of satoffee.com to provide you with and offer our services as well as to inform you about the website’s improvements. Likewise, we inform you of the possibility of exercising the rights of access, rectification, cancellation, and opposition of your personal data, free of charge via email to [email protected].
